FAQ

  1. Do you offer free shipping?
    Yes, we offer free shipping on all orders over $50. For orders below this amount, shipping costs will be calculated at checkout.

  2. How long does delivery take?
    Delivery times vary depending on your location and the shipping method chosen. Standard shipping takes 5-7 business days, while express options are available for faster delivery.

  3. Can I track my order?
    Absolutely! Once your order is shipped, you will receive a tracking number via email to monitor your package in real time.

  4. What payment methods do you accept?
    We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay.

  5. Do you ship internationally?
    Yes, we offer worldwide shipping. International shipping rates and delivery times will be displayed at checkout.

  6. What is your return policy?
    We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it for a refund or exchange, provided the item is unused and in its original packaging.

  7. How can I contact customer support?
    Our support team is available via email at vesna.zyma@gmail.com or through our live chat feature on the website.

  8. Do you offer discounts or promotions?
    Yes! Subscribe to our newsletter to receive exclusive discounts, and check our website for seasonal promotions and special offers.

  9. What if I receive a damaged or defective item?
    We sincerely apologize for the inconvenience. Please contact our support team within 48 hours of receiving your order, and we’ll arrange a replacement or refund.

  10. How do I choose the right product for my car?
    You can use our compatibility tool on the website by entering your car's make, model, and year. If you need further assistance, our support team is happy to help!